To protect your interests please read this document carefully before asking us to do anything for you as it explains our working relationship and forms part of a legally binding contract.
Thank you for asking us to help safeguard your reputation by providing and, or sourcing professional services to help you minimise risks from legislation and other sources. This document sets out the basis on which we will work together. Some important areas of our working relationship are set out in our general terms and conditions
Crimson Crab Ltd is a company registered in England and Wales registration number 07740349, registered office, The Old Surgery, 19 Mengham Lane, Hayling Island, Hampshire PO11 9JT.
The terms of this document and our general terms and conditions will apply to all of our interactions.
Any quotes which we provide to you for undertaking work, for example producing terms and conditions of business or applying for a license or registration, are valid for three months (unless there is a change in an expense over which we have no control e.g., official fees).
Generally, a quote for producing terms and conditions is provided free, otherwise we may make a charge for sourcing a quote based on the time we invest in obtaining it, including the time spent with you understanding your requirements.
We will ask for full payment before we are able to get started.
Where we are going to carry out a specific service, for example, our Business MOT, we will explain the services, the time scale or term, the charges and any other service-specific terms, in the “Contract Specification” or a separate agreement.
Where we provide a license to use intellectual property will provide an “End User License Agreement”.
Fees and Charges
Otherwise, unless we are working on a retained basis, our charges are based principally on the amount of time we spend working on a matter, although other factors may also be taken into account.
Our hourly rate is £125 per hour, charged in increments of 15 minutes, or part thereof.
You will be responsible for any expenses reasonably incurred by us on your behalf. These expenses may include official fees, travel and accommodation.
We will invoice you for payment which is due within 7 days, please note that we support Better Payment Practice http://payontime.co.uk/.
We understand and may exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to these agreed credit terms.
We take the protection of personal data seriously and always act in accordance with the Data Protection Act. We will never sell your details and will only pass them on to a third party to fulfil the terms of this agreement (unless we have a legal duty to do so or your permission).
We treat any information that you give us with confidentiality and take appropriate steps to make sure it stays that way. Please respect our intellectual property as we will respect yours.
We will do everything we can to ensure your satisfaction with our services. If you have any issue with our services please contact Wendy Briggs in the first instance.
Please remember that all information and advice is given in good faith. If you have any doubts, queries or concerns you should refer to relevant legislation and take further professional advice.
Please let us know if you have any questions relating to this agreement. If you are happy with our proposed working arrangements, please sign and return a copy. If we do not receive this from you, we will assume that you are in agreement if you continue to ask us to do work for you.
Y-1600-1600 | Terms of Engagement (Intro) | Version: 1.4 | Date printed: 9/2/21