Feedback from Chris Jay Executive Chairman Enable Me

Having recently spent an afternoon with Rob thrashing out an important policy for our charity, his guidance and facilitation were crucial to the finished product and unlike some consultants we have used in the past, he has actually written it on our behalf as well as several other policies in conjunction with us.
As Chairman of Enable Me, it is a huge weight off my mind to know that someone with such competence is supporting us in such an important area. I highly recommend Crimson Crab to all sectors of industry.
Chris Jay Executive Chairman Enable Me

I'm thinking about opening an online shop, what do I need to do to protect my business?

There is a significant investment in trading online so it’s prudent to make efficient sales to maximise the return on investment.

Your terms of business are crucially important. This means they need to be clear, enforceable and don’t leave room for things to come back to bite you.

There are legal requirements including:

  • information you need to put on your website;
  • consumer protection legislation (if you are selling to non-business customers);
  • industry specific requirements; and
  • data protection and privacy considerations.

It is also worth remembering that scrutinising a website is easy for regulators such as:

  • Local Authority Regulatory Services (Environmental Health, Trading Standards and Licensing);
  • The Competition and Markets Authority;
  • The Advertising Standards Authority; and
  • The Information Commissioners Office.

If you need any help then please take a look at our solutions  or get in touch to discuss your requirements.

My web designer makes sure that my website complies with the law, don't they?

It’s really important to remember that the responsibility is with the executives of the business e.g. the owner, partners or directors of a limited company.

It you are investigated by a regulator it really isn’t much of a defence to say “My web designer said it was OK” as the British Pregnancy Advice Service found out to its cost. Read more…

If other people produce or manage your website the buck ultimately stops with you.

Our Website MOT will disclose compliance vulnerabilities.

Our Data Protection MOT will help strengthen your approach to data management.

Do I need a written data protection policy?

It very much depends on what you do in your business.

If, for example, you process personal data on behalf of other businesses then it makes good sense. It demonstrates that you are aware of the legal requirements and that you take appropriate care of their data. This can help give confidence and reassure them that you are the right person to handle their data.

If you have employees it sets the scene and explains your thoughts on how personal data should be handled.

If you have any doubts about data protection then check out our Data Protection MOT, it may be just what you need?


Cold call crooks hit with £10k a day in fines by regulator

The Information Commissioner’s Office (ICO) has pledged to continue its fight against cold call crooks pestering some of the UK’s most vulnerable people.

It comes as the ICO, charged with regulating the rules around electronic marketing, announces it has fined nuisance marketing firms the equivalent of nearly £10,000 a day in 2016.

Read more on the ICO website.

Information Commissioner’s Office, Cold call crooks hit with £10k a day in fines by regulator, 24th August 2016, licensed under the Open Government Licence.

What does Privacy Shield mean for your private data and the businesses that hold it?

The EU-U.S. Privacy Shield was announced by the European Commission and U.S. Department of Commerce as a replacement for the Safe Harbor Framework.

Businesses using Facebook, Twitter, Google or similar are likely to have information that is stored or processed overseas and are thus affected.

Brexit will impact on data sovereignty and privacy and this should not be ignored.

Getting data governance right now will help. This means not only maintaining data appropriately, but protecting and disposing of it as well.

Read more in this insightful article by Lynn Collier COO at Hitachi Data Systems UK on the Computing website (opens in a new window)

We can help with our Data Protection MOT.

Snipping Red Tape With Crimson Crab

Many thanks to Reputation Advocate, Lorna Jackson from Advance and Get Noticed for organising this feature in etc magazine.

We thoroughly enjoyed our morning discussing business issues with Laura Cartledge and you can read the whole February edition here.