There is a significant investment in trading online so it’s prudent to make efficient sales to maximise the return on investment.
Your terms of business are crucially important. This means they need to be clear, enforceable and don’t leave room for things to come back to bite you.
There are legal requirements including:
- information you need to put on your website;
- consumer protection legislation (if you are selling to non-business customers);
- industry specific requirements; and
- data protection and privacy considerations.
It is also worth remembering that scrutinising a website is easy for regulators such as:
- Local Authority Regulatory Services (Environmental Health, Trading Standards and Licensing);
- The Competition and Markets Authority;
- The Advertising Standards Authority; and
- The Information Commissioners Office.
It’s really important to remember that the responsibility is with the executives of the business e.g. the owner, partners or directors of a limited company.
It you are investigated by a regulator it really isn’t much of a defence to say “My web designer said it was OK” as the British Pregnancy Advice Service found out to its cost. Read more…
If other people produce or manage your website the buck ultimately stops with you.
Our Website MOT will disclose compliance vulnerabilities.
Our Data Protection MOT will help strengthen your approach to data management.
It very much depends on what you do in your business.
If, for example, you process personal data on behalf of other businesses then it makes good sense. It demonstrates that you are aware of the legal requirements and that you take appropriate care of their data. This can help give confidence and reassure them that you are the right person to handle their data.
If you have employees it sets the scene and explains your thoughts on how personal data should be handled.
If you have any doubts about data protection then check out our Data Protection MOT, it may be just what you need?
The Information Commissioner’s Office (ICO) has pledged to continue its fight against cold call crooks pestering some of the UK’s most vulnerable people.
It comes as the ICO, charged with regulating the rules around electronic marketing, announces it has fined nuisance marketing firms the equivalent of nearly £10,000 a day in 2016.
Information Commissioner’s Office, Cold call crooks hit with £10k a day in fines by regulator, 24th August 2016, licensed under the Open Government Licence.
The EU-U.S. Privacy Shield was announced by the European Commission and U.S. Department of Commerce as a replacement for the Safe Harbor Framework.
Businesses using Facebook, Twitter, Google or similar are likely to have information that is stored or processed overseas and are thus affected.
Brexit will impact on data sovereignty and privacy and this should not be ignored.
Getting data governance right now will help. This means not only maintaining data appropriately, but protecting and disposing of it as well.
We can help with our Data Protection MOT.
Court holds Morrisons liable for attack by worker – http://www.bbc.co.uk/news/uk-35696701
Monsoon Accessorize tops minimum wage list of shame – http://www.bbc.co.uk/news/business-34608028