Are my terms and conditions suitable?

There are two main issues here:

  1. using terms and conditions that are not bespoke to your business; and
  2. using terms and conditions that are out of date.

Your business’ terms and conditions should:

  • underpin the provision of good, consistent customer service;
  • give clarity of expectations & payment terms;
  • provide protection for all the parties involved;
  • ensure you meet all the legal requirements for your particular business; and
  • minimise legal disputes

If the worst comes to the worst and you end up in dispute with a client or customer, if they are in writing, they provide great evidence of what was agreed in the first place.

How can Crimson Crab help?

We can provide a free no obligation quote for a bespoke set of terms and conditions. Request a quote.

For a small fee we can review your current terms and conditions and give you a no obligation quote if they need amending. Order a review.

If you operate a consultancy we can supply a standard form agreement suitable for your business read more…

 

 

Dispute resolution and mediation

The Court of Appeal dismissed a defendants’ appeal against an order requiring them to pay 75% of the claimants’ costs of the claim, despite the overall outcome at trial being less advantageous to the claimants than the defendants’ settlement offer.

This shows the risks of prevarication in relation to mediation.

(Thakkar and another v Patel and another [2017] EWCA Civ 117)

How can Crimson Crab help?