Dispute resolution – mediation

What is this?

Mediation is an effective way to resolve disputes without the need or expense of going to court. It involves an independent third party – a mediator – who helps both sides come to an agreement.

Why do I need it?

Mediation is a flexible process that can be used to settle disputes in consumer, contractual or employment disputes. Mediation helps parties do a dispute reach a solution and to arrive at an outcome that all are happy to accept.

A mediator will avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. The focus of a mediation meeting is to reach a common-sense settlement agreeable to both parties in a case. Mediation is a voluntary process and will only take place if both parties agree. It’s confidential and the terms of discussion are not disclosed to any party outside the mediation hearing.

If parties are unable to reach an agreement, they can still go to court. Details about what went on at the mediation will not be disclosed or used at a court hearing as it operates under the “without prejudice” rule.

We follow the European Code of Conduct for Mediators and operate under a signed mediation agreement.

What’s the process?

We’ll appoint a mediator who is experienced in the particular area of dispute. All parties share the cost of the mediation, which is £110 per session (or part of a session) lasting 3 hours, per party, a session generally is 9 am – 12 noon or 1 pm – 4 pm. Any venue costs are excluded as are travelling expenses over 20 miles.

What do I do next?

Talk to us by using the red ‘Book Online Consultation’ button.