HR management is critical for every business and helps companies succeed in hiring the right employees for a job, keeping team members engaged, and supporting their growth and development.
So why do so many companies fail with effective HR management?
Your workers are your greatest asset. It’s important that you take care of them in order for them to take care of your business. If you don’t, it’s probable that unwanted headaches may arise.
Looking after your team may come naturally to you as a business owner or manager, but having the appropriate policies and procedures in place ensures clarity and fairness.
Without the correct policies and procedures, you can make your business susceptible to various HR issues.
An example of such a problem that Crimson Crab has had to deal with related to the apparent lack of understanding of a leave policy. Something both employees and employers must be on the same page with.
The director received a text from an employee outside of the business working hours, with a request for leave.
The employee had already booked their holiday while expecting the response from the director to be an approval.
The request was for a significant break at a busy time of year. There was an unwritten rule that all such leave should be brought up first to avoid putting pressure on other team members to provide cover.
Quite rightly, the director acknowledged the request for leave, saying they would think about it.
A little while later, the request for leave was declined, and you can imagine the discomfort and uproar this caused between the employee and their boss… not to mention the workforce too.
Some time later the employee left the company. This triggered a formal complaint via an Employment Tribunal.
Eventually, the former employee withdrew their case and didn’t lead to a ruling. However it had consumed much time, energy and money which may have been used more profitably elsewhere
A lesson was certainly learnt. And what might that lesson be?
It’s important to have a robust policy which is clear to all staff and most importantly is consistently adhered to, and applied without fear or favour in a timely way.
If it was crystal clear how leave requests and there approval worked within this particular business – which forms an important element to any company’s HR management– none of this would have taken place.
It’s essential that everyone understands the HR policies and follows the processes in place.
For more information on how to keep your HR policies up-to-date with Crimson Crab, and to avoid the horrible consequences of issues which may arise, get in touch with a member of our team today.