Crab Insight June 2020

Red Tape Busters Volume 7, Issue 09, Restoration

Welcome to the June edition of Crab Insight

Love your business – we do! As companies across the UK prepare for the ‘new normal’ we’ve just made our word of the month ‘Restoration’.

How are you going to restore your services while also taking account of and adapting to what was for most very difficult times?

Remember we are here for you, to help you meet the challenges ahead.

Stay safe.

Claudia Crab’s June Focus

Claudia the Crimson Crab icon

Personal Data Processing

“When it comes to data protection, small businesses tend to be less well prepared. They have less to invest in getting it right. They don’t have compliance teams or data protection officers. But small organisations often process a lot of personal data, and the reputation and liability risks are just as real.”

Elizabeth Denham, Information Commissioner

The Information Commissioner is the UK regulator for data protection and can impose substantial penalties for infringements. Data subjects also have a right to claim compensation if a company has caused the damage by a breach of the rules.

When you collect data you need to be transparent about why you are collecting it and how you will use it. This should be set out in an easy to find (and read) privacy notice or policy.

Where you share data with anyone else you need to make it clear with whom you are sharing it and why.

There are specific requirements and guidance if you outsource your data handling to a third party data processor. You must carry out suitable diligence and have written agreements in place which cover defined points.

If you use CCTV, cloud computing, cookies or engage in direct marketing, to name but a few, there is also specific guidance which must be followed.

Our top tip is if you process personal data, make sure you pay the data protection fee and give the correct privacy information to people, don’t forget employees and suppliers as well as customers and clients.


F2 Business Huddle Online

Location: Your Workstation

The next online F2 Business Huddle is FREE

It’s on Friday 12 June 2020

12 noon to 2 pm

It is going to be the biggest F2 Business Huddle ever – so far

All the favourite features that you have come to know and love at the F2 Business Huddle – online


Reputation Advocates

When you need a reliable and dependable expert click on the crab

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Feedback

We love to receive feedback and it really helps us to improve our services for everyone.


Until next month look after your reputation!!

Ethical, legal, responsible trading wave
T:023 9263 7190 | E: enquiries@crimsoncrab.net | W: www.crimsoncrab.co.uk

Copyright (c) 2020 Crimson Crab Ltd, all rights reserved.

Things to think about before Brexit

If you haven’t already thought about it there are some things that you will need to do to prepare your business for Brexit.

Especially if you:

  • import or export goods or services to the EU,
  • exchange personal data (including customers’ addresses, staff working hours or information you give to a delivery company) with an organisation in Europe (this includes using websites or services hosted in Europe & processing personal data from Europe), or
  • you use or rely on intellectual property (IP) protection (this includes copyright, trademarks and patents).

There is a useful step by step guide at https://www.gov.uk/get-ready-brexit-check

Copyright

To put the record straight copyright is an automatic right. Therefore when you produce a creative work you own the copyright in it There are a few exceptions so for example if you have a contract of employment, the contract will generally state that when you are employed the employer owns the copyright of material you produce at work

Copying or adapting someone else’s work is a ‘restricted act’. An adaptation is a ‘derived work’. If someone adapts your work, you still own it. There is no acceptable percentage of changes.

You have every right to object if they publish such a work when you have not given them your permission to do so. You are also entitled to reclaim any money they make from selling your work. They could seek your permission to use the work as the rights owner, however, you will be able to charge a fee and/or royalties for this.

Read more about copyright. If you would like more detailed information about copyright please ask for our Copyright White Paper.

Reputation Advocates Top Tips for 2019 Steve Thomson, Profile Training

My top tip for presentations or pitches:

Feelings Beat Facts.

How people feel after you’ve presented is much more important than any details or data. No one will remember your graph when they leave, but they’ll all remember how you made them feel.

<center><a class=”button” href=”https://www.crimsoncrab.co.uk/reputation-advocate/profile-training/”>Profile Training</a></center><br>

Reputation Advocates Top Tips for 2019 Robert Brown, XMac

Do your very best, then check again and make sure everything you have said or done is fully compliant, correct with your working practices and within the law, before you send, publish or leave your client.

Do your absolute best, then you will not have to return to it and sort it out another time.

<center><a class=”button” href=”https://www.crimsoncrab.co.uk/reputation-advocate/xmac/”>XMac</a></center><br>

Reputation Advocates Top Tips for 2019 Peter Clarke, PPG Proofreading

Protecting your reputation
If you care about your reputation, then you should care about the written material you produce especially if it is intended for other people to read.

If they expect to read error-free content that comes from your business, then you must make sure that it is error-free otherwise your reputation will take a hit.

If you are going to proofread your own writing, then here are a few tips:

  • Print it out and put it to one side for a couple of hours or, even better, overnight. Your eyes will have had an opportunity to focus on something else.
  • If you can’t do that, then read it out loud.
  • Read it backwards. You will be focussed on each word making sure they are all spelt correctly. Then read it forwards to ensure it makes sense.
  • If all else fails, then call in the professional. Ask Wendy / Rob to let you have my contact details.

PPG Proofreading