Red Tape Busters Volume 9, Issue 05, `A culture of accountability’
Welcome to the February edition of Crab Insight
Claudia Crab’s February Focus
“Accountability is a key business requirement”
“Responsibility equals accountability equals ownership. And a sense of ownership is the most powerful weapon a team or organization can have.” — Pat Summitt, Olympian, coach and member of the International Basketball Federation Hall of Fame.
As in sport, so frequently in business.
Start ups and smaller businesses are usually able to keep on top of their duties and responsibilities because of the scale of their operations. Most activities will be shared between a small number of people or sometimes, for example in tax and money matters, delegated to trusted professionals in third party organisations. But as success grows, the numbers expand and the complexity of operations increase, if governance structures, systems and processes are not put in place then the risk of key activities not taking place also grows.
Designating and articulating who is accountable for what provides the space for the whole organisation to take confidence from knowing that key operations are in the hands of named individuals. For the individuals themselves, accountability frequently leads to learning and development and then to ownership, which in turn fosters an accountability culture. Ownership and responsibility are key planks in building and keeping a successful business and those in charge of successful organisations recognise, embrace and reward it.
Who is accountable for what in my business?
Top tip: Understanding your organisations key responsibilities is the first step towards developing a culture where people take pride in being accountable for their actions.
Friday 14 January 2022, 12 noon to 2 pm
We love to receive feedback and it really helps us to improve our services for everyone.
Until next month look after your reputation!!E: email@example.com | W: www.crimsoncrab.co.uk
Copyright (c) 2022 Crimson Crab Ltd, all rights reserved.