Nothing’s broken yet, but it may be too early to tell…

Picture of David Lowe

It has been a month since David Lowe took over Crimson Crab as Director after Rob and Wendy Briggs announced their retirement, so here’s what he has to say now he’s feeling a little more settled.

I’m delighted with how the first month has gone at Crimson Crab, and I don’t think that I’ve broken anything yet, but it might be too early to tell.

Over the last several weeks, Rob has been distilling his 10 years of accumulated knowledge into the squidgy object that passes for my brain.

It’s been a steep learning curve and my mind is spinning. This isn’t because Crimson Crab’s operations are complex (they’re not, they’re commendably simple, even though the subject matter that we deal with sometimes can be), it’s because there’s just so much of it.

As an example, the F2 Business Huddle doesn’t just happen by itself and I’m beginning to appreciate just what a slick operation Wendy and Rob have built up.

The last thirty or so days have then been an odd mixture of relishing the challenge of taking Crimson Crab forward, tempered with the knowledge that I’ve got a tough act to follow.

I’m getting a sense of what the company is about and also how we might in future be able to offer our clients more of the things that they need.

A couple of new ideas are presenting themselves and over the next few months I’ll be exploring whether they’ll resonate… I’m excited to share these with you.

On a personal note, it’s probably fair to say that I’ve been a little distracted during September.

A group of us made an attempt to get my friend who suffers from Motor Neurone Disease (and his purpose-built wheelchair) to the top of Mount Snowdon.

It wasn’t a total success, as the wheels on the chair buckled about ¾ of the way up, but we managed to get 43 of the 47 participants to the summit.

If you’d like to see in 8 minutes what was for most people 7 or 8 hours’ worth of effort, please follow the link at The Ascent – YouTube

Finally, I’d like to say a big thank you to Wendy and Rob for entrusting me with their baby.

I’ll always give my best efforts to maintain the standards and expectations that you’ve set for Crimson Crab and I’m confident we’ll continue to give the community that’s been built up around it the ongoing high levels of service and attention they deserve.

 

It’s time for positive change: A joint statement by Wendy and Robert Briggs

We are approaching a season of our lives that will provide us with ample opportunity to reflect on an amazing ten years of Crimson Crab.

It’s time for us to retire… but Crimson Crab is still going places!

Words cannot express the journey we have been through, since launching the company on 15 August 2011, but we leave with our heads held high with the knowledge we’ve supported thousands of people with doing business ethically, legally, and responsibly.

When Wendy set up the company, we welcomed Trading Standards South East Ltd as our first client. This led to an impressive portfolio whereby others wanted to take advantage of the services we provide.

The year 2012 saw Rob join as Compliance Director, and Wendy became the Managing Director of the business.

People started talking about us – and how Crimson Crab are the experts to support with all-things business compliance. It was an exciting season for the business.

 

So, it was time to invest in building a brand, which was when Claudia Crab was designed by the talented Ric Robinson.

 

 

 

 

A few years later, in 2015, it was time to update our logo and branding, so we could appeal to even more businesses. This was completed by Graham Martin, from Red Pixel Creative, and remains the logo you see today.

 

 

The first Crab Insight was published in October 2013 – it was all about updates on changes in the law that affect business owners. There are some avid subscribers who have read every one of the updates since.

We launched the Reputation Advocates early on in our journey. It was always our desire to engage with businesses to align with our values of ethical, legal and responsible trading, and by being a Reputation Advocate a business owner demonstrates that they operate to a certain level when doing business and allow Crimson Crab to carry out a level of diligence on them. Also if anything went wrong, we’d step in to help. Accredited Crimson Crab Reputation Advocate LogoIt has been truly humbling to work with companies from across different industries. We’ve supported local authorities, charities, volunteers, hotels, small traders, solicitors, solopreneurs, start-ups, sailing schools, public schools, health and care providers, and many more.

Many of these companies took advantage of our Business MOT, one of the first services we developed and still popular today.

And for those companies, the F2 Business Huddle – which launched in March 2016 – has provided a superb opportunity to keep companies connected both in-person and, most recently, online.

For us, there have been huge lessons learnt. Yes, they came during the good times, but more often than not the best learning experiences were during the not-quite-so good moments, but this has played a major part in making us who we are today.

So, what of those lessons:

Don’t put all your eggs in one basket. Always maintain multiple income streams and look to developing new ones at every opportunity.

Be sure to collaborate with others. Be open to appropriate opportunities, build fresh and exciting ideas, and continually add value (in different ways) to both clients and prospective clients.

Get an agreement settled and in writing. Verbal agreements are never okay, as written agreements cannot be misconstrued. Have everything you agree set out in writing to avoid heartache if anything should go wrong.

Always, without fail, do yearly business planning, set targets, and measure against them. It takes time to do this, but it’s incredibly rewarding, especially when you track your achievements.

Think about your long-term five-to-10-year goals – and move towards them relentlessly with a laser focus. Don’t let anything get in your way. We’ve learnt to understand exactly what we want, and we’ve got to where we desired to be, in good time.

It wouldn’t be right to close this chapter of our lives without shining the spotlight on some key people who have been absolutely brilliant throughout our Crimson Crab journey.

Some have been with us since the beginning, while others have only been a real delight in recent years, but nonetheless, they are people we both are grateful to have in our lives.

Malcolm Ward. He gave us intensive support when we started Crimson Crab. Malcolm taught us about the foundations of business building allowing us to continue to construct and grow Crimson Crab.

John Simmons. John is a man of integrity, honesty and compassion, at the moment he is on the National Three Peaks Challenge raising money for The Rowans Hospice.

Jo Burfitt. Whilst living her own busy life with JMB Virtual Assistant, Jo has been continuous in helping us in many different ways. She’s good fun, too.

CJ Driscoll Chartered Accountants. Chis Driscoll himself was a great help when we started. Colin, Simon and Lorraine continue this tradition of supporting the business with accountancy.

Chris Jay, Jo Brooks, Jo Burfitt, Sam Poole and Will Chalmers. For helping us raise an impressive £439 for our NHS Hero’s during the lockdown, with our Great Virtual Quiz events. Sam has also supported us with some of the social media publicity for these events and continues to support Crimson Crab marketing with themes, word of the month, “question of the month”, and more.

There are many many people we appreciate here’s our shoutout to a few of them:

Steven Ashfar, Andreas Nest, Peter Clarke, Steve Thomson, Nikki Forster, Gethin Jones, Kelvin Uchemefune, Guy Woodcock at EL Direct, Guy Robinson, Ricki Scott, Roy Goring and Gayle Tong. All of whom have helped and inspired us in ways that they may not even realise. All people, dear to our hearts.

There’s plenty more new and exciting things happening within the business, such as our Reputation Academy online training courses, so we’d welcome you to explore them for yourself.

But, now, it’s time for us to enjoy retirement and spend time exploring the outdoors and making memories with our family and friends.

We leave Crimson Crab in the capable hands of Dave Lowe – we welcome him as a Director of Crimson Crab, with specialist knowledge in data protection, and this marks the start of the next chapter in Crimson Crab’s incredible journey.

We’re not disappearing, you’ll still see us about! But, as we will never ever stop saying, thanks for everything and until next time look after your reputation.

Crab Insight September 21

Red Tape Busters Volume 8, Issue 12, `Outsourcing’

 

Welcome to the September edition of Crab Insight

Now we are into September and the kids are back at school the weather has finally improved and we are all sweltering behind the desk again and it’s time to get back to business.
 
The Online F2 Business Huddle is back this coming Friday 10 September and we’re looking forward to catching up.
 
Crimson Crab celebrated ten years in business last month.  Over the last ten years, we’ve helped loads of businesses with their compliance conundrums and data protection difficulties. and look forward to helping more in the future.
 

Claudia Crab’s September Focus

Claudia the Crimson Crab icon

“Outsourcing”

“If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business.” Ryan Khan – Founder of The Hired Group, author of Hired! The Guide for the Recent Grad, and star of Hired on MTV Networks.

Outsourcing is the business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company’s own employees and staff. Outsourcing is a practice usually undertaken by companies as a cost-cutting measure. As such, it can affect a wide range of jobs, ranging from customer support to manufacturing to the back office. Key Points

  • Outsourcing can be used to reduce labour costs, together with the cost of overheads, equipment, and technology.
  • Skill and knowledge gaps can be filled using third party experts.
  • Outsourcing is also used by companies to focus on the core aspects of the business, trusting the less critical operations to outside organisations.
  • On the downside, communication between the company and outside providers can be hard, and security threats can escalate when multiple parties access sensitive and personal data.

To make sure you do everything possible not to get let down by someone else, do your diligence before selecting an outsourcing partner. Our focus is to provide easy ways of carrying out diligence. If you need practical help please do take a look at our solutions:

 

 

The big question this month is:

How can I maintain my business reputation when outsourcing services? 

Look out for our social media posts and our blog later in the month as we help you explore this in more detail.
 
Top tip – Understanding your compliance obligations and responsibilities when outsourcing is crucial, our Business MOT can help

 


F2 Business Huddle Online

Friday 10 September 2021

12 noon to 2 pm

Future F2 Business Huddle dates for your diary

Friday 8 October 2021

Friday 12 November 2021

Friday 10 December 2021

Get your ticket on Eventbrite


Reputation Advocates

When you need a reliable and dependable expert click on the crabAccredited Crimson Crab Reputation Advocate Logo


Feedback

We love to receive feedback and it really helps us to improve our services for everyone.

 

Until next month look after your reputation!!

Ethical, legal, responsible trading wave
E: enquiries@crimsoncrab.net | W: www.crimsoncrab.co.uk  

Copyright (c) 2021 Crimson Crab Ltd, all rights reserved.

Crab Insight August 2021

Red Tape Busters Volume 8, Issue 11, `Customer Relationships’

 

Welcome to the August edition of Crab Insight

Well, the summer holidays are upon us, but sadly the weather can’t seem to make up its mind to be kind. Due to the holiday season, we won’t be holding an Online F2 Business Huddle in August, but we’ll be back in September. 
 
Crimson Crab celebrates ten years in business this month, being incorporated on 15 August 2011.  Over the last ten years, we’ve helped loads of businesses with their compliance conundrums and data protection difficulties. We certainly look forward to helping more in the future.
 
So we very much hope to see you at the September Online F2 Business Huddle – in the meantime have a lovely summer.

 

Claudia Crab’s August Focus

Claudia the Crimson Crab icon

“Customer Relationships”

“For some, shopping is an art; for others, it’s a sport. It can be a vice and it can be a cause. Some love it. Some hate it. Rarely is someone indifferent.” Pamela Klaffke, newspaper and magazine journalist, novelist and photographer.

 

We all know the maxim ‘Caveat Emptor’ which is a Latin phrase that can be roughly translated into English as “let the buyer beware.” While the phrase is sometimes used as a proverb in English, it is also sometimes used in legal contracts as a type of disclaimer.

However, where the buyer is a consumer there are many legal constraints to applying this literally and more often than not, ‘Caveat Venditor’ (let the seller beware) is more accurate. 

This cautions that the seller is responsible for any problem that the buyer might encounter with a service or product. In the case of business to consumer sales, this is pretty much the case anyway and any business implementing this will naturally provide a better level of customer service.

Our focus in August is to champion great customer relationships and reduce sales risks. If you need practical help please do take a look at our solutions:

The big question this month is:

How does your business respond to challenges with its customers? 

Look out for our social media posts and our blog later in the month as we help you explore this in more detail.
 
Top tip – To understand your compliance obligations and responsibilities when dealing with customers or clients you need to know what you need to comply with our Business MOT can help with this

 


F2 Business Huddle Online

Friday 10 September 2021

12 noon to 2 pm

Get your ticket on Eventbrite


Reputation Advocates

When you need a reliable and dependable expert click on the crabAccredited Crimson Crab Reputation Advocate Logo


Feedback

We love to receive feedback and it really helps us to improve our services for everyone.

 

Until next month look after your reputation!!

Ethical, legal, responsible trading wave
E: enquiries@crimsoncrab.net | W: www.crimsoncrab.co.uk

 

Copyright (c) 2021 Crimson Crab Ltd, all rights reserved.

Crab Insight June 2021

Red Tape Busters Volume 8, Issue 09, `Data Protection’

 

Welcome to the June edition of Crab Insight

“That’s life (that’s life), that’s what all the people say. You’re ridin’ high in April, shot down in May. But I know I’m gonna change that tune. When I’m back on top, back on top in June.” Frank Sinatra

If as a business owner you need assistance getting back on top this month especially with Covid Secure Workplaces please take a look at:

Grounded Safety

Our focus in June falls on Data Protection. If you need practical help please do take a look at our solutions:

 

For fuss-free HR Management you can’t go wrong with:

 

 

 

Claudia Crab’s June Focus

Claudia the Crimson Crab icon

“Data Protection”

“We can only see a short distance ahead, but we can see plenty there that needs to be done.” Alan Turing OBE FRS computer scientist.

“There’s plenty there that needs to be done. Lets get on with doing it.” Elizabeth Denham, CBE UK Information Commissioner at the Information Commissioner’s Office (ICO)

Data protection law, at first sight, is complex and ambiguous full of unfamiliar terms and legal phrases. The ICO do their best to try to demystify this but like all regulators, they have to cover themselves when interpreting complex areas of law. They do not have the resources to give detailed bespoke guidance to all UK businesses.

If you process personal data, our top tip is that you will most likely have to pay the data protection fee, there are exemptions to this but they do not relieve you of complying with the law.

Essentially the law gives a number of data protection principles that must be followed:

  • You must identify valid grounds (known as a ‘lawful basis’) for collecting and using personal data.
  • You mustn’t do anything with personal data in breach of any other laws.
  • You must use personal data in a way that is fair. This means you must not process it in a way that is unduly detrimental, unexpected, or misleading to the individuals concerned.
  • You must be clear, open, and honest with people from the start about how you will use their personal data.
  • You must limit the purposes for which you collect data and not use it for unspecified purposes.
  • The personal data must be accurate, adequate, relevant, and limited to what is necessary.
  • It shouldn’t be kept longer than is necessary (retention periods should be determined based on reasonableness/law).
  • It should be protected by appropriate security measures to keep it secure and confidential
  • You should take responsibility for what you do with personal data and for compliance with the principles

The big question this month is:

Why should my business be transparent in handling personal data? 

Look out for our social media posts and our blog later in the month as we endeavour to answer this.

 

Top tip – To understand your compliance obligations and responsibilities you need to know what you need to comply with our Business MOT can help with this

 


F2 Business Huddle Online

Friday 11 June 2021

12 noon to 2 pm

Get your ticket on Eventbrite


Reputation Advocates

When you need a reliable and dependable expert click on the crabAccredited Crimson Crab Reputation Advocate Logo


Renewing Reputation Advocates

 
 
JMB VA Logo

 

Your personal assistant … Virtually

 

 


Xebra Accounting Logo

 

Putting you in control of your finances

 

 

 


 
Feedback

We love to receive feedback and it really helps us to improve our services for everyone.

Until next month look after your reputation!!

Ethical, legal, responsible trading wave
T:023 9263 7190 | E: enquiries@crimsoncrab.net | W: www.crimsoncrab.co.uk

Copyright (c) 2021 Crimson Crab Ltd, all rights reserved.

Crab Insight May 2021

Red Tape Busters Volume 8, Issue 08, `Terms of Business’

 

Welcome to the May edition of Crab Insight

May is the bridge between Spring and Summer, a month of transition.  May 2021 will certainly be no exception.

As lockdown eases further step three of the lockdown roadmap in England will take place.  As long as it is safe, all of the most high-risk sectors will be allowed to reopen, with Covid-secure guidance in place. Outdoor gatherings for no more than 30 people and indoors for six people or no more than two households will be okay.

If you need assistance with Covid Secure Workplaces please take a look at:

Grounded Safety

As the economy opens up more, invariably our thoughts will turn to our customer relationships, maybe re-establishing them or with new ways of doing business such as e-commerce. Whatever the circumstances the interaction or business relationship between you and your customer for the supply of goods or services is subject to legal control.

Hence this month we are focusing on the way to regulate this transaction via Terms and Conditions (T&C’s).

If you need practical help with HR Management or Data Protection please do take a look at:

 
 

Claudia Crab’s May Focus

Claudia the Crimson Crab icon

“Terms and Conditions”

A verbal contract isn’t worth the paper it’s written on.” ― Samuel Goldwyn, Hollywood film producer

Contracts are formed every day in business and they represent the legal basis on which you are willing to do business with your customers. Despite what Samuel Goldwyn said they are legally binding on both parties, whether in writing or not, the difficulty with a verbal agreement is that it is difficult to prove what was agreed too the satisfaction of a Judge.

When dealing with consumers (i.e. someone not acting for their business, trade, or profession) legislation gives statutory rights to the customer, obligations to the seller and controls the content. Certain consumer contracts can be canceled and having terms that try to take away a consumer’s statutory rights are illegal, for example, “no refunds”.

If it is written down the document could be known by many other names, from simply “business terms”, to “terms of sale” or “Terms and Conditions” or “T&C’s”. Whatever you call them in general terms, the meaning in any of these names is that you are offering your goods or services for sale with certain conditions in place. 

To many people “terms and conditions” represent incomprehensible legal jargon in an enormous document with small print or a small pop-up box where you have to scroll frantically to read more than a few words at a time. The problem is that these types of documents may be invalid in English Courts and can result in an investigation by Trading Standards.

When using terms and conditions always follow the Crimson Crabs strapline:

Ethical  |  legal  |  Responsible

The big question this month is:

Why should I bother with Terms and Conditions for my business? 

Look out for our social media posts and our blog later in the month as we will hopefully be able to flesh out your thinking.
 

Top tip – To create a great set of terms and conditions you need to understand some of the potential issues that your business faces when doing business with your clients or customers and our Business MOT can help with this


F2 Business Huddle Online

Friday 14 May 2021

12 noon to 2 pm

Get your ticket on Eventbrite


Reputation Advocates

When you need a reliable and dependable expert click on the crabAccredited Crimson Crab Reputation Advocate Logo


Renewing Reputation Advocates

 

Bascule logo

Building bridges between people, policy and inclusive practice

 


 
Feedback

We love to receive feedback and it really helps us to improve our services for everyone.

Until next month look after your reputation!!

Ethical, legal, responsible trading wave
T:023 9263 7190 | E: enquiries@crimsoncrab.net | W: www.crimsoncrab.co.uk

Copyright (c) 2021 Crimson Crab Ltd, all rights reserved.

Does your business strategy take account of business risks?

Having a clear and realistic long-term plan in any situation is important if you desire to achieve positive results.

Whether your strategy is focused on your business as a whole, or perhaps key elements of your company such as its sales, marketing, or staffing, strategies can pose risks to your business as they are encouraging change and should be thought about and reviewed regularly.

Failing to take account of business risks within your business strategy can have consequences for your business and those with an interest in its affairs.

That’s why we’ve compiled three answers to the potential response you may have to the title of this post, does your business strategy take account of business risks?

  • Absolutely! Yes, my business does take account of business risks.

It’s good practice to consider the risks associated with an action which you may label as essential to get you to where you wish for your organisation to be. Good job for thinking about business risks!

But remember to assess any risks associated with any strategy for your business on a regular basis – we’d recommend quarterly or annually – as risks do evolve.

  • I’m not too sure whether my business strategy takes account of business risks…

Ultimately, if you have a one-year, three-year, five-year, or maybe an even longer plan for your business without assessing the risks associated with it, you’re leaving yourself susceptible to obstacles.

But don’t worry because, you’ll be pleased to know, you can swiftly identify risks associated with a specific business objective by conducting a simple SWOT Analysis.

By identifying an objective that will help you towards achieving your long-term strategy, and listing the strengths, weaknesses, opportunities and threats concerning this, you’re already compiling a list of the risks which may arise too.

This approach may help you with being proactive at mitigating risks from happening as you’ve identified the potential issues already.

We believe weaknesses and threats uncovered as a result of your SWOT Analysis can be turned into positive opportunities for your business. Speak to us if we can help you with this!

  • My business strategy doesn’t take account of business risks.

A strategy is typically split into several objectives, also known by many as key results.

All of the key results aligned with the strategy must be completed in able to achieve what you set out to gain.

Although every objective/key result does come with its risks. You should take account of business risks belonging to these various objectives to prevent any unwanted headaches down the line.

Speak to Crimson Crab for further information about how to take account of business risks with your strategy today.

Crab Insight April 2021

Red Tape Busters Volume 8, Issue 07, `Deal with risk’

 

Welcome to the April edition of Crab Insight

As lockdown eases we need to move forward with our businesses and identify opportunities for growth or at least to get back to where we were before lockdown.

Beware though every opportunity carries with it some degree of risk.

So, Claudia Crabs focus this month is dealing with risk. It’s important not to lose perspective, don’t sweat the small stuff and ignore the real show stoppers.

HR management,  health and safety management and data protection can all be problematical in their own ways. If you need some practical help please do take a look at some of our solutions:

 
 
 

Claudia Crab’s April Focus

Claudia the Crimson Crab icon

“Deal with risk”

““Opportunities pass by frequently, but people don’t always see them. Taking risks grants you an invisible set of glasses that reveal the many opportunities which surround you.” ― Anas Hamshari, Businessma n With An Affliction

A good starting point is a SWAT. Strengths, weaknesses, Opportunities & Threats analysis In this way, both internal and external factors are identified, remember weaknesses are best thought of as areas for improvement. If you find your self struggling with external factors try using the acronym PESTEL.  This will help you think about the opportunities and threats likely to develop. PESTEL, polictical, economic, social, technological, environmental and legalThe use of a SWAT Matrix helps you identify where:

strengths play to opportunities or reduce threats

weaknesses hold you back or exacerbate threats

SWOT Matrix Once the major areas are identified you can carry out a risk assessment in a systematic way. risk assessment The key is to unpick how you can reduce the likelihood of a high-risk occurrence happening and, or reduce the damage done to the business if it does happen. That way you will be taking responsibility for your businesses strategy by proactively managing risks. You will also be in a better position to deal with issues that crop up as they should not come as a surprise.  This follows Crimson Crabs strapline:

Ethical  |  legal  |  Responsible

So this month we are asking the question:

Does your strategy take account of business risks? 

Look out for our social media posts and our blog later in the month as we will hopefully be able to flesh out your thinking.
Top tip – A great starting point is to understand some of the risks that your business faces and our Business MOT can help with this

F2 Business Huddle Online

Friday 14 May 2021

12 noon to 2 pm

WE ARE LIMITED TO 100 PLACES

TO AVOID DISSAPOINTMENT 

Get your ticket on Eventbrite


Reputation Advocates

When you need a reliable and dependable expert click on the crabAccredited Crimson Crab Reputation Advocate Logo


 
Feedback

We love to receive feedback and it really helps us to improve our services for everyone.

Until next month look after your reputation!!

Ethical, legal, responsible trading wave
T:023 9263 7190 | E: enquiries@crimsoncrab.net | W: www.crimsoncrab.co.uk

Copyright (c) 2021 Crimson Crab Ltd, all rights reserved.

Nine ways to help improve the leadership and management of your business

How your business is managed and led will have an impact on its success – that’s why we’ve put together nine ways to improve leadership and management.

Leading boats

But first, it’s important to understand that although there are crossovers between management and leadership, there are very clear and significant differences too.

Management is all about the day-to-day operations of an organisation.

Leadership concentrates on where an organisation is going and who will be on the journey.

So how can you improve the leadership and management of your business and thus the way it is governed?

Here are some tips to help:

1. Understand the vision of your business.

Every organisation should have a clear idea of where they wish to be within an agreed time frame. If there is no drive to achieve an agreed objective within five, 10 or 15 years, then expecting to have fully engaged leaders and managers may be minimal. Some people are content in their positions and satisfied with a routine, but it’s that consistency of doing the same thing which won’t support the success of your business and shall certainly not play a part in improving how your business is run.

2. Understand the mission of your company.

What is your company currently doing to reach its vision – that’s what your mission is about. A mission statement compliments a vision and, if you wish to improve the leadership and management of your business, ensure everyone on your top table are aligned with this.

3. Use core values to build upon everything you do.

Core values form part of your company’s mission statement. But they deserve their own point as everything you do, from decision making on large projects to recruiting the right person onto your team, should have your core values at the foundation.

4. Be clear in who is responsible for what – and ensure people have the right skills to fulfil their role.

One way to improve the management and leadership of your business is to define roles and responsibilities. Ensure people know who does what. It sounds simple, but miscommunication is evident within many organisations. Clarity can mitigate this.

5. Never stop learning.

Pretty straightforward, have leaders and managers who implement the best practice they have learnt into best practice to benefit your business.

6. Evaluate the performance of your top team.

Evaluating performance, and tracking metrics are important for every business which thirsts to succeed. If your top team aren’t performing, take steps to address the issue.

7. Ensure there is a timely provision of information.

If your expectation is to receive information from senior members of your team, ask them to have this to you within an agreed time-frame. The leadership and management of your business will crumble if you’re continually waiting for key team members to provide you with important information.

8. Encourage accountability.

The act of holding each other accountable shouldn’t only take place at a leadership and management level but within all levels of the business. Embracing and encouraging accountability will support everyone’s engagement within the activities of your business.

9. Don’t take life too seriously.

There are obstacles in life and challenges along the way, but don’t let them tarnish your character and ambition. Enjoy journeying with other people like you and do your very best to improve the leadership and management of your business.

For further information about how your business is governed, as well as ensuring everything you do is fair, legal and ethical, get in touch with Crimson Crab today.

Crab Insight February 2021

Red Tape Busters Volume 8, Issue 05, LEADERSHIP

 

Welcome to the February edition of Crab Insight

Leadership is important at the best of times and through the challenges of life – especially with everything that’s happening at the moment. 

That’s why Leadership is our chosen word of the month. It also goes hand in hand with corporate governance which is Claudia Crabs February Focus.

We want to explore various themes around leadership, so do look out for our social media posts throughout the month.  We would love to hear your thoughts.

Leadership is a key part of our collaborations:

 
 
 
Mainly because at different times different people take leadership roles within our collaborations and that is fantastic as it leads to other opportunities.
 
If you would like to have a chat about corporate governance please don’t hesitate to get in touch.
 
 

Claudia Crab’s February Focus

Claudia the Crimson Crab icon

Corporate Governance

 

“Good corporate governance is about ‘intellectual honesty’ and not just sticking to rules and regulations, capital flowed towards companies that practiced this type of good governance.“ – Mervyn King former governor of the Bank of England

Corporate governance is the system of rules, practices and processes by which a company is directed and controlled. It refers to the way in which companies are governed and to what purpose. It identifies who has power and accountability, and who makes decisions.

Good governance is when a business ensures that there is a robust decision-making process in place. Without good governance, an organisation lacks policies and procedures to ensure accuracy, consistency and responsiveness to key stakeholders including customers, shareholders and regulators.

It has eight major characteristics:

  • participatory,
  • consensus-oriented,
  • accountable,
  • transparent,
  • responsive,
  • effective and efficient,
  • equitable and inclusive and
  • follows the rule of law.

It can be broken down into four simple words:

  • People,
  • Purpose,
  • Process, and
  • Performance

This follows Crimson Crabs strapline  Ethical  |  legal  |  Responsible

Top tip – A great starting point for any business interested in governance is our Business MOT
 

F2 Business Huddle Online

Friday 12 February 2021

12 noon to 2 pm

WE ARE LIMITED TO 100 PLACES

FOUR PLACES ARE LEFT

TO AVOID DISSAPOINTMENT 

Get your ticket on Eventbrite

 

Reputation Advocates

When you need a reliable and dependable expert click on the crabAccredited Crimson Crab Reputation Advocate Logo


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